Are you trying to decide if your business is ready for Social Media? Do you know how Social Media fits into your customers’ lives and impacts the way they choose products and services? Would you like to know how businesses like yours are using Social Media to raise their visibility, grow their market share, or…

How do you create and build your own world for communicating the ideas of what you are most passionate about and then socialize those ideas into reality? We’ll examine the value of story for building your brand and engaging in this social world. How does social media fit within in an environment in which everyone…

Social Media is more than a means to connect with friends and colleagues, keep up with news, market our products, or service our customers.  It is a transforming influence on how we communicate and interrelate, and one of the results has been to accelerate the ability to innovate. Ever since the coffee houses of the…

Because only 3% of jobs make it onto the big job boards… Because an average of 300 candidates apply to the those jobs… AND Because 75% of jobs are filled through networking… And social media enhances your ability to network effectively… I would rather spend more time hanging out at the social media ”party!” In…

How are leading companies using social business strategies to deliver optimal service to customers? In this information-packed session, you’ll learn best practices and insights, and receive advice from somone who is living it every day. Bio Customer service strategy and technology leader with over 22 years of experience designing and implementing loyalty strategy, business processes…