In this participatory “Pro Session” social media thought leader Greg Lowe will lead professionals in an exploration of “Where Do I Fit in All of This?” Are social media and social business practices the domain of IT, marketing, public relations, human resources, corporate communications, customer service, project management, innovation, production development, consulting or training professionals?…

You’ve heard about how social media is changing everything.  You’ve even heard that it has created new business models.  But what does that mean for you, and how can you find the proven, long-term models for success?  Join Angela Giovine and Tina Paparone, founders of Happenings Media, as they explore the X factor that is Social Media…

You’ve heard about how social media is changing everything.  You’ve even heard that it has created new business models.  But what does that mean for you, and how can you find the proven, long-term models for success?  Join Angela Giovine and Tina Paparone, founders of Happenings Media, as they explore the X factor that is Social Media…

From the beginning of recorded history, people have been organized in networks to communicate and exchange value. How have human relationships changed over time? In this brief presentation, we will look at how communication, relationships and value have evolved. We’ll look briefly at history, such as Moses and the 10 Commandments, the American Revolution and…

Customer experience and communication are going through an evolution.  We continue to listen to customers, elicit their opinions, and analyze the associated information but in ways that are evolving. Social networks and media are playing an important role. Much of the information has qualitative and/or quantitative elements to it.  Because customer information is so accessible today, it is…

Over the course of the last year more than one million foursquare accounts, twitter handles and facebook business pages have been set up on behalf of business men and women looking to ride the social media wave to widget-sale-superstardom.  After a week or two of tweeting madly, however, most of these practictioners give up and…

Balancing traditional and social media is a challenge and an opportunity for many businesses, nonprofits and community organizations. Traditional news media such as newspapers, magazines and television have been challenged and/or threatened by the advent of social media. How are news organizations in our region evolving in response? How are people who rely on media…